What you pay, and when

You see the price before you confirm. Nothing is added to it later without your explicit approval, and if the job does not happen your money comes back.

A small refundable advance confirms your booking and is adjusted against your final bill. For the current amount, message us on WhatsApp.

Quoted before you confirm

Each service carries a published rate. You are shown the price for your job before you confirm the booking, and that figure already includes any rate adjustment that applies to the time you are booking for.

Nothing is added without your YES

When a technician finds the job is bigger than what was booked, they cannot simply charge you more. They have to raise a formal scope revision carrying the extra amount, a written reason, and a photograph of the problem.

You then get a WhatsApp message stating the extra cost and the new total, with YES and NO buttons. The bill changes only if you reply YES. Reply NO and your original price stands.

Extra work can only be proposed while the job is still in progress. A completed job’s price cannot be revised.

Before a technician accepts

Free. Cancel and your advance is returned in full.

After a technician has accepted and is travelling

A visit fee may be deducted to compensate the technician for a journey they have already started, with the remainder of your advance refunded. The technician receives a share of any such fee: it is compensation for their travel, not a penalty we keep. The current fee schedule is set out in our Terms.

If the technician does not turn up

Your advance is refunded automatically and in full, and no charge applies to you.

Concretely, this means:

• ✓The price you are quoted before confirming already includes any emergency or late-night rate.
• ✓Your advance is money off the bill, not a charge on top of it.
• ✓No amount can be added during the job unless you approve it over WhatsApp.
• ✓There is no signup fee, no subscription and no charge for cancelling before a technician accepts.

Are there any hidden charges on Taskry NE?

No. The price is quoted before you confirm, and that quote already includes any emergency or late-night rate that applies. Nothing can be added to your bill during the job without you approving it explicitly over WhatsApp.

What happens if the technician finds extra work is needed?

The technician must raise a scope revision with the extra amount, a written reason and a photograph of the problem. You receive a WhatsApp message with the extra cost and the new total, and it is applied only if you reply YES. If you reply NO, nothing is added.

Do I pay anything if the technician does not turn up?

No. A technician no-show refunds your advance automatically to the original payment method, and no charge applies to you.

How do I pay the remaining amount?

Your advance is adjusted against the final bill, so on completion you pay only the balance. If no online advance was taken, the full amount is payable on completion.